Terms and Conditions
Last Updated: 28 August 2024
Welcome to TestWise ('we,' 'us,' or 'our'). By accessing or using our platform, you ('user' or 'you') agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our platform.
1. Services Provided
TestWise offers online test preparation resources, including test packs, mock tests, and analytics, to assist students in preparing for selective high school entrance exams in Australia.
2. Account Registration
- Users must provide accurate and complete information when creating an account.
- Users are responsible for maintaining the confidentiality of their account credentials.
- Any unauthorized activity on your account must be reported immediately.
3. Payments and Refunds
- All prices for test packs or subscriptions are listed on our website and are subject to change.
- Refunds are available for unused test packs provided no test attempts have been made. if requested within 7 days of purchase. Once tests have been attempted, no refund will be provided.
- Refund requests can be submitted via email to info@testwise.com.au
- Payment disputes should be reported to info@testwise.com.au for resolution
4. Usage Restrictions
You agree not to:
- Copy, reproduce, distribute, or sell any content or material from our platform without permission.
- Engage in any activity that disrupts or interferes with the platform's functionality.
- Use the platform for unlawful purposes.
5. Intellectual Property
All materials, content, and software on our platform are the exclusive property of TestWise. Unauthorized use of these materials is prohibited.
6. Disclaimer of Liability
- We strive to ensure the accuracy of our materials but do not guarantee error-free content.
- We are not responsible for disruptions, technical issues, or the accuracy of third-party resources.
- TestWise is a preparatory tool and does not guarantee admission to selective schools.
7. Account Suspension and Termination
We reserve the right to suspend or terminate your account if you violate these Terms and Conditions or engage in prohibited activities.
8. Governing Law
These terms are governed by the laws of Australia. Any disputes arising under these terms will be subject to the jurisdiction of Australian courts.
9. Contact Information
For questions about these Terms and Conditions, please contact us at:
info@testwise.com.au