Privacy Policy
Last Updated: [Insert Date]
TestWise ('we,' 'us,' or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information. By using our platform, you agree to the practices described in this policy.
1. Information We Collect
- Personal Information: Name, email, and order information, payment is handled by Stripe, no payment information is held by us.
- Usage Data: Information about how you interact with our platform, including test performance and device information.
2. How We Use Your Information
We use the information collected to:
- Provide and personalize our services.
- Process order and deliver purchased test packs.
- Communicate updates, promotions, or service changes.
- Improve platform functionality and analyze user trends.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Payment processors for secure transactions.
- Service providers for hosting, analytics, or email communication.
- Legal authorities if required by law.
4. Data Security
We use secure servers and encryption to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access your personal data.
- Request corrections to inaccurate data.
- Request deletion of your data, subject to legal or contractual obligations.
6. Cookies and Tracking
Our platform uses cookies to:
- Enhance user experience.
- Analyze platform usage.
You can disable cookies in your browser settings, but some features of our platform may not function properly.
7. Children's Privacy
Our platform is intended for users aged 10 and above. We do not knowingly collect or hold personal data from children.
8. Policy Updates
We may update this Privacy Policy from time to time. Users will be notified of significant changes via email or notices on our platform.
9. Contact Information
For questions or concerns about this Privacy Policy, contact us at:
info@testwise.com.au